How to view and setup Fax Storage

Fax Storage allows you to store all received faxes within your account manager. This default setting allows you to view your faxes from anywhere with internet access and can be disabled in the Account Manager.

Viewing Fax Storage

You can view Fax Storage easily by doing the following:

  1. Click on My Account at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on Email Fax in the menu bar at the top of the page.
  5. Click on the My Fax you wish to view.
  6. The Fax Plan screen will open. Click the Fax Setup button on the right.

Fax Storage will now display all your faxes.

Disabling Fax Storage

You can disable Fax Storage easily by doing the following:

  1. Click on My Account at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on Email Fax in the menu bar at the top of the page.
  5. Click on the My Fax you wish to view.
  6. The Fax Plan screen will open. Click the Fax Setup button on the right.
  7. Click Disable if you don't want to keep a copy on the server.

Congratulations, you have disabled Fax Storage.

 

Can I receive faxes from my old fax number?

No, when you order your Fax to Email service you will be given an opportunity to pick your own, unique, local fax number. This number can send and receive faxes from anywhere in the world. It is yours until you cancel the service

To locate your fax number, follow the below steps:

  1. Click on My Account at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on Email Fax in the menu bar at the top of the page.
  5. The fax number for each plan will be displayed.

The fax number works like a phone number. For international faxes add the international dialing code to the start of the fax number

What is my fax number?

When you order your Fax to Email service you will be given an opportunity to pick your own, unique, local fax number. This number can send and receive faxes from anywhere in the world.

To locate your fax number, log in to your Account Manager.

  1. Click on My Account at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on Email Fax in the menu bar at the top of the page.
  5. The fax number for each plan will be displayed.

The fax number works like a phone number. For international faxes add the international dialing code to the start of the fax number.